We collect two types of information from users of the Site: 1) Personal Information (e.g. your name, email address, payment information); and, 2) Non-Personal Information (e.g. cookies or IP address).
“Personal Information” is information that identifies you personally, such as your name, postal address, telephone number, or email address. North Star Therapy collects and stores the Personal Information that you have provided to us. Here are some examples of manners in which we may collect your Personal Information on the Site:
The above list provides an example of the Personal Information that may be collected from you on the Site. This list may be non-exhaustive and is subject to change without notice as our practices change, or as we add or change the features or services through the Site. If you do not want North Star Therapy to collect your Personal Information, please do not provide it to us and refrain from using the site.
North Star Therapy will retain your Personal Information after your account has been deactivated as needed for the purposes outlined in this Policy or at the time of collection; as necessary to comply with our legal obligations (e.g., to honor opt-outs), resolve disputes, and enforce our agreements; or to the extent permitted by law.
We ask that you not send us, and do not share any sensitive Personal Information (e.g., Social Security numbers, medical conditions, etc.).
“Non-Personal Information” can be technical information or it can be demographic information, such as your age, gender, ZIP code or other geolocation data, or interests. Non-Personal Information does NOT identify you personally. Here are some examples of the Non-Personal Information that is collected via the Site and a description of how this information is used:
Cookies are text files sent by Web servers to Web browsers and are stored on the user’s computer or mobile device. If the browser is loading a page and the server requests the information stored in the cookie, the cookie is sent back to the server.
Cookies contain data about the user’s activities on the website, and can be used by Web servers to identify and track users as they navigate different pages on a website, and to identify users returning to a website.
Cookies may be either “persistent” or “session” cookies. A persistent cookie will remain valid until its set expiration date (unless deleted by the user). A session cookie will expire at the end of the user session, when the Web browser is closed.
Cookies do not contain any information that personally identifies the user, but information that we store about the user may be linked by us to the information stored in and obtained from cookies.
The Site uses the information we obtain from people’s use of our website through cookies for the following purposes:
When users visit the Site, third-party cookies may be sent to their computers by North Star Therapy’s advertisers or service providers. They may use the information obtained from these cookies:
Most browsers allow users to refuse to accept cookies. For your convenience, we’ve provided information about blocking cookies below, but note that these settings are subject to change without notice, as they are under the control of third parties, and not North Star Therapy.
Blocking all cookies will, however, have a negative impact upon the usability of many webSite. If you block cookies, you may not be able to access content or use search functions, for example.
Users can also delete cookies already stored on their computers. Doing this may have a negative impact on the usability of many webSite. The information below is subject to change without notice, and is provided for your convenience only.
Please note that we also consider aggregated information, which is not personally identifiable, to be Non-Personal Information. The above list provides an example of the Non-Personal Information that is collected via the Site. If you do not want North Star Therapy to have access to your Non-Personal Information, please do not use the Site.
We use your Personal Information that is collected on the Site primarily for the following purposes:
Non-Personal Information is used as described above and in other ways as permitted by applicable laws, including combining Non-Personal Information with Personal Information.
By using the Site you grant North Star Therapy the right to use your Non-Personal Information for marketing and to improve the Site. This use may involve the disclosure of your Non-Personal Information to third parties. North Star Therapy will not share or disclose your Personal Information with third parties.
The Site does not knowingly target children under the age of 18 and we do not intentionally collect Personal Information from any child under the age of 18.
North Star Therapy may also permit advertisers, third party ad networks or other advertising companies to serve advertisements on the Site. Please be advised that such advertising companies may gather information about your visit to the Site or other Site (such as through cookies, Web beacons and other technologies) to enable such advertising companies to market products or services to you, to monitor which ads have been served to your browser and which Web pages you were viewing when such ads were delivered. PLEASE NOTE THAT THIS POLICY DOES NOT COVER THE COLLECTION AND USE OF INFORMATION BY SUCH ADVERTISING COMPANIES.
We may communicate with our clients via email, particularly those who have submitted their information through the Site. For example, we may use your email address to confirm your request, to send you notices regarding payments, to send you information about changes to our services, and to send notices and other disclosures as required by law. Generally, clients cannot opt-out of these communications, but they will be primarily informational in nature rather than promotional.
However, we provide you the opportunity to exercise an opt-out choice if you do not want to receive other types of communications from us, such as messages or updates from us regarding new services, for example. For any email promotions we may send, you may opt-out by clicking on the “unsubscribe” link within the text of an email. We will process your unsubscribe as soon as possible, but please be aware that in some circumstances you may receive a few more messages until the unsubscribe is processed. Please note that electing to opt-out of our promotional emails does not mean that we will delete or remove your email address from our systems. We retain information in such cases for the sole purposes of honoring opt out requests.
North Star Therapy reserves the right to make changes to this Policy at any time and for any reason without prior notice. Any changes to this Policy will be posted on this page so that you are always aware of our current policies. We may also contact you by email with changes. Additionally, we will update the “last updated” date below.
No data transmissions over the Internet can be guaranteed to be 100 percent secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to North Star Therapy is done at your own risk. However, North Star Therapy uses website security measures consistent with current best practices to protect the Site, email and mailing lists. These measures include technical, procedural, monitoring and tracking steps intended to safeguard data from misuse, unauthorized access or disclosure, loss, alteration or destruction.
The Website is secured using secure socket layer (SSL) encryption. This encryption applies to your Personal Information provided through the Website. Client information is a high priority and we use our own protective measures, as well as the capabilities of our software and hardware vendors.
We realize there can be incidents of misuse or unauthorized program incursions, as almost every website, service and user encounters. In those instances, our goals are to move quickly to isolate the problem, ensure or restore proper functionality and minimize any inconvenience to our users. As appropriate and necessary, North Star Therapy will notify the relevant authorities of these incidents of misuse or unauthorized program incursions of the North Star Therapy Site.
Please email any questions or concerns regarding this Policy to [email protected] While we may not be able to respond to every report, we take each report seriously and will investigate it thoroughly.
Last Updated: November 2019